Training Resources

Emergenetics

Download all of the supporting documents that further explain your Emergenetics profile.

Hotel Simulation for Group 1

Put your knowledge to the test by helping to manage a virtual hotel! Download these materials to use on days 3 and 4 of Hospitality Management Program.

Marketing Plan

Use this plan during Friday morning's Business Planning session (Coaches only).

Wyndham Rewards Best Practices

Use this guide of best practices to help your hotel teams reach their engagement plan goals. 

Volume Discount Chart and Variables

Reference this chart from Friday morning's Sales Action Planning session to help with your sales planning. (Coaches only)

Guestroom Evaluation: A Training Simulation for Managers and Housekeepers

This detailed and organized guide to cleaning guestrooms will show your housekeeping team how to properly clean and evaluate guestrooms to help ensure a great customer experience every time. (Length: 35 minutes)

HospitalityLawyer.com

Learn more about our partnership with HospitalityLawyer.com as well as how to create your free account.

Hotel Simulation for Group 2/3

Put your knowledge to the test by helping to manage a virtual hotel! Download these materials to use on days 3 and 4 of Hospitality Management Program.

Market Segment Websites

Use this resource of popular websites to support your prospecting efforts.

Connecting with GSO- FAQs

This FAQ guide compliments our Thursday and Friday afternoon GSO session. 

Getting Creative

For those who attended Friday morning's business planning session, this document provides some creative ways to help get appointments.