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About Our General Manager 

Certification Program

Connecting Knowledge to Performance

Join us for Hospitality Management Program and connect to all the knowledge, people, tools and resources to take your hotel operations to the next level! Earning your General Manager Certification is just one of the first steps in your professional development journey with Wyndham Hotels & Resorts.


This knowledge-packed program consists of social learning and sharing of industry strategies and best practices. During the your studies you will experience personalized content based on your knowledge level, hotel type and market segment. Including:

  • Revenue generation strategies specific to your hotel,

  • Marketing your hotel based on your brand, segment and location,  

  • Leveraging your hotel inventory/reservations systems for increased exposure and revenue,

  • Executing the Wyndham Rewards® program to grow repeat guests and guest satisfaction,

  • Successfully managing and/or improving your online reputation,

  • Achieving operational efficiencies while maintaining quality and brand standards, and

  • Cultivating a service-focused culture for increased performance.


Check out even more reasons to attend >

"This course was designed for the real world hotel operations. I have been through 5 different brands of General Manager training- Wyndham was the best. Thank you!

-Ramada by Wyndham

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